Privacy Policy
Last Updated: July 8, 2026
EnglishWithDivya ("we", "our", or "us") operates the website englishwithdivya.in. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or enroll in our coaching programs.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and city/location provided through our contact forms or WhatsApp inquiries.
- Enrollment Data: Course preferences, batch timings, and payment details when you enroll in our IELTS, TOEFL, or Spoken English programs.
- Usage Data: Browser type, IP address, pages visited, time spent on pages, and other analytical data collected automatically through cookies and similar technologies.
- Communication Records: Messages, inquiries, and feedback you share with us via phone, email, WhatsApp, or our website forms.
2. How We Use Your Information
We use the collected information for the following purposes:
- To respond to your inquiries and provide information about our coaching programs.
- To process course enrollments and manage student accounts.
- To send relevant updates about class schedules, batch timings, and exam tips (only with your consent).
- To improve our website, services, and user experience.
- To comply with legal obligations and protect our legitimate business interests.
3. Data Protection and Security
We are committed to protecting your personal information. We implement the following security measures:
- Our website uses secure HTTPS (SSL/TLS) encrypted communication.
- Access to customer information is restricted to authorized personnel only.
- We use trusted third-party providers for data storage and payment processing where applicable.
- We do not sell, rent, or share your personal data with unauthorized third parties.
4. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand how visitors use our site and allow us to improve our content and services. You can control cookie settings through your browser preferences.
5. Third-Party Services
We may use third-party services for analytics (such as Google Analytics), advertising (such as Google Ads), and communication (such as WhatsApp Business). These services may collect data according to their own privacy policies. We encourage you to review their respective privacy policies:
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable laws. Customer information is securely deleted when it is no longer required for business or legal purposes.
7. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request correction or deletion of your personal data.
- Opt out of receiving promotional communications at any time.
- Withdraw your consent for data processing where applicable.
To exercise any of these rights, please contact us using the details below.
8. Children's Privacy
Our services are primarily intended for individuals aged 16 and above. We do not knowingly collect personal information from children under the age of 16 without parental consent. If you believe we have inadvertently collected such information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Business Name: EnglishWithDivya - IELTS and Spoken English Institute
- Address: 747/67, Shreeji Nagar, Arjun Nagar, Vasundhara Colony, Durgapura, Jaipur, Rajasthan 302018
- Phone: +91 7597680312
- Website: englishwithdivya.in